SMS Terms & Conditions 

Horizon Health SMS/Text Messaging Terms of Service

By opting in to receive SMS/text messages from Horizon Health, you agree to the following terms and conditions.

1. Program Description

Horizon Health offers SMS messaging to provide you with important updates, appointment reminders, health tips, promotional offers, and other relevant information. Message frequency may vary depending on your interactions with us.

2. Consent

By providing your mobile number and opting in, you consent to receive text messages from Horizon Health. Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3. Types of SMS Communication

If consent has been given to receive text messages from Horizon Healthspan, messages may be received related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example: "Hello, this is a reminder of your upcoming appointment with Dr. Martin at Horizon Health on Jan 1 at 8:00 am. Reply STOP to opt out of SMS messaging at any time."

4. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week regarding your appointments or account status.

5. Potential Fees for SMS Messaging

Message and data rates may apply depending on your mobile carrier and plan. These fees may vary if the message is sent domestically or internationally.

6. Opting In

Opt-in to receive SMS messages from Horizon Health can be done in the following ways:

By submitting an online form

7. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages from us, except for administrative confirmations (e.g., confirming opt-out). Alternatively, direct contact can be made to request removal from the messaging list.

8. Help

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.horizonhealthspan.com.

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

9. Supported Carriers

Our messages may be delivered through major U.S. carriers, but delivery is not guaranteed. Not all mobile devices or carriers are supported.

10. Privacy

We respect your privacy. Your phone number and personal information will be kept confidential and will not be sold, rented, or shared with third parties for marketing purposes. Please refer to our Privacy Policy for more details.

11. Changes to Terms

We may update these SMS Terms & Conditions at any time. Changes will be posted to this page and will become effective immediately upon posting.

12. Standard Messaging Disclosures

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary.